The second-hand marketplace Members Voice Frustration Over Size Modifications
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has revised its sizing categories for female and kids' apparel without notifying all shoppers about the modification.
Social Media Reaction
Many shoppers and sellers are posting online stating that platform listings now display a modified sizing category than originally posted due to the recalibration.
The platform stated the updated approach better aligns with comparable marketplaces.
They have suggested members to review their products and update the measurements by hand where appropriate, resulting in member annoyance.
Sizing System Modifications
Earlier, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement used to be a 12 but now shows as UK 16-18.
Member Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, said garments she listed featuring size 14 markings were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Manual Updates
Another shopper, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she stated.
Platform Context
The platform boasts over 100 million users, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, Vinted reversed a change concerning shipment methods following member complaints.